Ride it and Love it, or Return it…
Our “Wheely Happy 30 Day Guarantee” gives you complete peace of mind with every purchase.
Every product we sell is hand selected and we will only stock it if we are completely happy with it. Our staff live and breath cycling and are committed to matching our products with our customers needs. Because of this we are willing to guarantee every purchase.
Our unique 30 day guarantee allows you to buy any product from us, use it for 30 days and if you’re not completely satisfied for any reason you can return it and exchange it for another product.
There are obviously some terms…
- Your product must be returned within 30 days of purchase with your receipt.
- It must be returned clean and in good condition. Fair wear and tear is acceptable, broken or damaged products are not.
- An exchange will only be offered once for each purchase, you cannot keep exchanging a product every 30 days.
- Replacement products will be offered at the recommended retail price of that product.
- If you would like, you can pay the difference to upgrade to a higher price product, but no refund will be offered for lower priced products.
- If you have broken or damaged a product during the 30 day guarantee period, we will assess why it may have broken and offer service or warranty resolutions as appropriate.
- This guarantee does not affect your statutory rights.